FAQ

Are all King Noor LA pieces pre-order?

No. Most King Noor LA pieces are produced in limited small batches, while select collections may be offered through made-to-order pre-order windows. Availability will always be noted on each product page. On occasion, selected pieces may also be available at in-person events.

When will my order ship?

Ready-to-ship pieces typically ship within 3–5 business days.

For made-to-order or pre-order pieces, please allow approximately 6–12 weeks for production and delivery from the end of the pre-order window.

You'll receive a confirmation email once your order ships.

Will my order arrive by the holidays?

Order ready-to-ship pieces by December 10 for delivery by December 24. Made-to-order pieces take approximately 6–12 weeks, so please email hello@kingnoorla.com before ordering if you need one by a specific date.

Can I cancel or modify my order?

Due to the limited nature of our collections, changes or cancellations are not possible after purchase or once a pre-order window closes.

Where do you ship?

We currently ship within the United States and internationally to select destinations. Available shipping options will appear at checkout.

How much is shipping?

U.S. shipping: $12 flat rate, free on orders of $200 or more. International shipping: $35 flat rate. International customers are responsible for any customs duties, taxes, or import fees required by their country. These fees are not included in the shipping rate.

What materials are used?

Each piece is crafted in 925 sterling silver, 18k gold-plated 925 sterling silver, or solid 14k or 18k gold. We use natural gemstones, including lapis lazuli, turquoise, tourmaline, peridot, citrine, and amethyst, alongside ruby and emerald, lab-grown in our sterling silver pieces and natural in solid gold. Diamond accents are lab-grown.

Will my piece look exactly like the photos?

Many of our pieces feature natural stones, so color, texture, and markings will vary slightly from piece to piece. These variations are part of what makes each piece unique.

How should I care for my jewelry?

Avoid water, lotions, and perfumes. Remove jewelry before swimming, showering, or exercising. Store in a dry place when not worn.

Do you accept returns or exchanges?

All sales are final, except for damaged or incorrect orders and our holiday gift exchange. Ready-to-ship pieces purchased between November 3 and December 24, 2026 may be exchanged or returned for store credit if you email us by January 15, 2027. Exclusions apply. See our Returns & Exchanges policy for full details.

Still have questions?

We're always happy to help. Please contact us at hello@kingnoorla.com.