Refund policy

Returns & Exchanges

Our pieces are made in small batches and limited runs, so all sales are final, except as outlined below.

Holiday Gift Exchanges

Giving a King Noor LA piece this season? Ready-to-ship pieces purchased between November 3 and December 24, 2026 may be exchanged for another size or style, or returned for store credit. Email us by January 15, 2027 at hello@kingnoorla.com with your order number to get started.

Pieces must be unworn and in their original condition and packaging. Exchanges depend on availability. If your size or preferred piece isn't available, we'll issue store credit for the amount paid. Original shipping fees are non-refundable, and return shipping is the customer's responsibility.

Holiday exchanges don't apply to made-to-order or solid gold pieces, Heirloom Studio commissions, or discounted Chirma pieces. These remain final sale.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, email us at hello@kingnoorla.com within 48 hours of delivery and we'll make it right.

Natural Variations

Many of our pieces feature natural stones, so color, texture, and markings will vary slightly from piece to piece. These variations are part of what makes each piece unique and are not considered defects.